Back to Case Studies
ECS
Elite Comfort SystemsAutomating Follow-ups to Close $120k in 'Lost' Quotes
Elite had hundreds of unclosed estimates sitting in filing cabinets. We digitized their sales process and set up automated email and SMS follow-ups for unsold estimates.
Sales Pipeline
Email Automation

$120kRecovered Revenue
0 minsFollow-up Time
+18%Close Rate Bump
The Challenge
Elite Comfort Systems had a huge backlog of unclosed estimates. Technicians would provide a quote, but no one ever followed up. They were leaving hundreds of thousands of dollars on the table.
Our Solution
We migrated their paper quotes into a digital pipeline in the Chrooniq CRM. We built a 30-day automated nurture sequence (Email + SMS) that educated homeowners on financing and energy savings.
Deliverables
- Digital Sales Pipeline
- Email Nurture Sequence
- SMS Follow-Ups
- Financing Integration
Tech Stack
Chrooniq CRM
ActiveCampaign API
SendGrid
Stripe
The Results
"The automated follow-up sequence closed $120,000 in previously 'dead' quotes within the first 60 days. The overall close rate increased by 18% with zero extra manual effort from the sales team."