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    AHC
    Apex Heating & Cooling

    Reducing No-Shows by 40% and Boosting Close Rates

    Apex struggled with disorganized scheduling and lost revenue from no-shows. We built a custom booking portal with automated SMS reminders and integrated quoting.

    Automated Booking
    SMS Reminders
    Apex Heating & Cooling
    40%No-Show Reduction
    68%Close Rate
    4.9/5Customer Rating

    The Challenge

    Apex Heating & Cooling was losing thousands of dollars every week to no-shows and last-minute cancellations. Their dispatch team spent hours manually calling customers to confirm appointments.

    Our Solution

    We integrated a smart scheduling portal directly into their website and connected it to our automated SMS reminder system. Customers now receive instant confirmations, 24-hour reminders, and 'on-the-way' texts.

    Deliverables

    • Booking Portal
    • SMS Reminders
    • On-Site Quoting Tool
    • Dispatch Dashboard

    Tech Stack

    Next.js
    Chrooniq Scheduling
    SendGrid
    Stripe Connect

    The Results

    "No-shows plummeted by 40% in the first month. The automated quoting system allowed technicians to present professional, tiered options on-site, boosting the overall close rate to 68%."

    Let’s Get Started

    If your business is ready to grow
    without more stress or manual work, this is the next step.